Outsourced loan processing: Give your lending a lift

 

CU Direct Connect (CUDC) is the place for the flexible, outsourced lending solutions you need to meet shifting demand, complement existing capabilities, and deliver an exceptional borrower experience

 

 

Expand your lending capabilities

The power to address your priorities

CUDC is the expert extension of your team, giving you the ability to expand your lending capabilities. Our outsourced solutions include full-service loan underwriting, negotiating, funding, and processing—all executed by seasoned industry experts. No matter what level of support you need, we work to your specifications and scale our services to your exact requirements.

Full-service processing
With decades of experience, we’ve fine-tuned processes and technology to provide you with fast and reliable services from origination to funding.

Underwriting
Augment your team with seasoned experts who understand the nuances and fine points of underwriting—using your lending policies and guidelines.

Document services and AI
We process paper or digital contracts and funding packages, stack the loan package to your specs, and digitize the final package—at new levels of funding speed.

Call center
Our lending call center service provides inbound and outbound call support for you and your auto dealer partners.

Letter services
Using your approved letter templates, we’ll take care of your adverse action letters, new member welcome letters, and more.

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